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1. Make a list to help you identify important yet nonurgent tasks that you should spend more time...
1. Make a list to help you identify important yet nonurgent tasks that you should spend more time on. (Examples: spend more time planning, reading, studying, preparing for class, building relationships with others) 2. What will you do to reorder your...
Posted
16 hours ago
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Examine the following messages. Considering the media richness continuum discussed in this chapter,.
Examine the following messages. Considering the media richness continuum discussed in this chapter, identify a medium that would most suit each message. Give your reasons why. Which medium is least suited for each message? Why? t A complaint about a...
Posted
18 hours ago
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Think of a time when you were dissatisfied with either a service or a product. Draft a complaint...
Think of a time when you were dissatisfied with either a service or a product. Draft a complaint letter, focusing on the suggestions for complaint letters mentioned in this chapter. Exchange letters with a classmate and critique each other’s...
Posted
11 hours ago
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Rewrite the following messages so that they are more concise: a. We wanted to invite you to our...
Rewrite the following messages so that they are more concise: a. We wanted to invite you to our Kids’ Night special this Tuesday night. The kids will have a lot of fun as we will be having face painting, kids’ games, and the kids can...
Posted
16 hours ago
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Rewrite each of the following phrases using concrete words: a. Sometime this summer b. A substantial
Rewrite each of the following phrases using concrete words: a. Sometime this summer b. A substantial saving c. A large number of people in attendance d. Increase efficiency
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9 hours ago
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Imagine you missed a class due to a family emergency. Write an imaginary email to your professor,...
Imagine you missed a class due to a family emergency. Write an imaginary email to your professor, informing her of the reason for your absence and requesting makeup work, information on what you missed, and so on. Consider the following: How long...
Posted
19 hours ago
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Give your brain some downtime. Take away or turn off the new media barrage. New imaging studies have
Give your brain some downtime. Take away or turn off the new media barrage. New imaging studies have found that periods of rest for the brain are vital to allowing it to make connections, process new information, commit that information to longer...
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13 hours ago
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Take care with your spelling. Shorthand has become common and can be used effectively in the...
Take care with your spelling. Shorthand has become common and can be used effectively in the workplace. But Twitter users, for example, know how misspellings are commonplace because of the need to condense a message to a limited number of characters....
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yesterday
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Prepare a short toast or no more than three or four sentences for one of the following occasions: t.
Prepare a short toast or no more than three or four sentences for one of the following occasions: t A business dinner with clients visiting from Russia. t A retirement party for one of your coworkers. t A party to celebrate your company reaching a...
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22 hours ago
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Select a product that you like and use. Based upon the steps of designing an effective sales...
Select a product that you like and use. Based upon the steps of designing an effective sales presentation presented on pages 348–352, design a sales message imagining that you are selling the product to someone who is similar to you in age,...
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17 hours ago
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Identify the logical fallacy in each of the following arguments: t We must raise taxes to finance...
Identify the logical fallacy in each of the following arguments: t We must raise taxes to finance the construction of new schools in our community. Otherwise, we will have to close the schools because our students won’t be able to pass the...
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yesterday
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Based on the suggestions provided on page 344, write a word picture—a vivid, colorful description...
Based on the suggestions provided on page 344, write a word picture—a vivid, colorful description that appeals to the senses—for one of the following scenes: t Your first day on a new job. t A difficult situation you faced at work t The...
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9 hours ago
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Imagine a colleague of yours will be delivering a ten-minute report from the national office to...
Imagine a colleague of yours will be delivering a ten-minute report from the national office to twenty branch offices via web camera. The colleagues who will listen to your message will be seated in conference rooms around the country and your image...
Posted
11 hours ago
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Improving Your Speech Delivery Make a video of your speech as you rehearse it. Before presenting...
Improving Your Speech Delivery Make a video of your speech as you rehearse it. Before presenting your speech to your audience, use the following evaluation form to evaluate your delivery. Delivery Style t Did I use an extemporaneous delivery style? t...
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13 hours ago
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Imagine you are a speech consultant to the chief executive officer of a large paper company. Your...
Imagine you are a speech consultant to the chief executive officer of a large paper company. Your boss is about to begin working on her annual “State of the Company” address, which she gives to an audience of about 500 employees,...
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yesterday
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Attend or watch on television or YouTube a political campaign speech or a speech broadcast on C-SPAN
Attend or watch on television or YouTube a political campaign speech or a speech broadcast on C-SPAN by a business or professional leader. Pay particular attention to the leader’s delivery. Critique his or her use of gestures, movement,...
Posted
23 hours ago
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Select several statistics that you find in a news story. Identify strategies for adapting the...
Select several statistics that you find in a news story. Identify strategies for adapting the statistics for a presentation, such as rounding off the statistics and developing a way to relate the numerical data to something an audience could...
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yesterday
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Select a story from the newspaper or a weekly newsmagazine such as Time or Newsweek. Identify the...
Select a story from the newspaper or a weekly newsmagazine such as Time or Newsweek. Identify the different types of supporting material you find in the article. Evaluate the supporting material you identify as information that could be used in an...
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23 hours ago
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Imagine that as you are presenting a sales talk to a group of business persons you begin to notice..
Imagine that as you are presenting a sales talk to a group of business persons you begin to notice that your listeners seem to be losing interest in your presentation. Identify several possible strategies that could increase interest in your...
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12 hours ago
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Develop a general and a specific purpose sentence for the following speech topics: t The history of.
Develop a general and a specific purpose sentence for the following speech topics: t The history of consumer credit cards in the United States t Encouraging business investment t Invest in U.S. savings bonds t Corporate mergers downsizing t Slowing...
Posted
12 hours ago
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Generate at least three main ideas from each of the following central ideas. Apply the questions...
Generate at least three main ideas from each of the following central ideas. Apply the questions suggested in this chapter: Does the central idea have logical divisions? Can you think of several reasons the central idea is true? Can you support the...
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9 hours ago
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Attend a public meeting, such as your local school board, city council, or campus council. Using the
Attend a public meeting, such as your local school board, city council, or campus council. Using the principles and skills discussed in this chapter, evaluate the meeting using the five principles of leadership discussed in this book. Were group...
Posted
15 hours ago
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Develop a meeting agenda for an upcoming meeting. Develop a meeting goal or goals, and identify the.
Develop a meeting agenda for an upcoming meeting. Develop a meeting goal or goals, and identify the sequence of agenda items. After you have written your agenda, write a brief explanation of why you structured your agenda as you did. Use the...
Posted
17 hours ago
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Think of a past group or team meeting that you attended. What was the balance of structure and...
Think of a past group or team meeting that you attended. What was the balance of structure and interaction based upon the discussion of structure and interaction on pages 229–230. If your meeting was out of balance (either too much structure or...
Posted
20 hours ago
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Know when to end the meeting. When the work has been accomplished or conversation lags because the..
Know when to end the meeting. When the work has been accomplished or conversation lags because the major task is complete, end the meeting. Don’t worry about ending the meeting too early. People like it when meetings take less rather than more...
Posted
21 hours ago
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Identify a team that you are currently participating in or a team with which you have worked in the.
Identify a team that you are currently participating in or a team with which you have worked in the past. Identify norms, rules, and any explicit ground rules that were developed for the team. Even if the team did not have an explicit mission...
Posted
yesterday
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Of the roles listed on pages 211–213, which role or roles do you typically assume in groups, teams,.
Of the roles listed on pages 211–213, which role or roles do you typically assume in groups, teams, and meetings? Identify two task and two social roles you usually do not assume. Why don’t you assume these roles?
Posted
16 hours ago
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Identify the many ways you have communicated using media and technology during the past week....
Identify the many ways you have communicated using media and technology during the past week. Identify how the presence of anonymity, physical appearance, distance, and time (as discussed on page 207) have had an effect on your virtual communication
Posted
14 hours ago
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Make a list of the groups and teams of which you are a member. Using the definitions of small group.
Make a list of the groups and teams of which you are a member. Using the definitions of small group communication and a team from the discussion of the differences between a group and a team on pages 202–204, place your groups and teams on a...
Posted
9 hours ago
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Recognize team members for their work and reward them fairly. Two of the biggest conflict triggers..
Recognize team members for their work and reward them fairly. Two of the biggest conflict triggers are (1) perceptions of lack of fairness—someone is rewarded or punished in accurately, and (2) lack of equity—a team member has received an...
Posted
11 hours ago
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With a classmate, invent a hypothetical organization that is currently hiring. Write out an...
With a classmate, invent a hypothetical organization that is currently hiring. Write out an exhaustive list of potential interview questions for a certain position. Then take turns role-playing the interview from each perspective. When you take on...
Posted
15 hours ago
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For the following scenarios, describe what messages you might use to provide supportive or...
For the following scenarios, describe what messages you might use to provide supportive or corrective feedback. a. Carlos joined the team at PemCall, a local customer service calling center, about two weeks after Jenna came on board. Both went...
Posted
10 hours ago
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Refer to the list of career-search interview questions in Table 8.1. Which questions would you...
Refer to the list of career-search interview questions in Table 8.1. Which questions would you remove from the list? Based on your particular career aspirations, whichquestions would you add? Keep a record of these for future reference when doing...
Posted
15 hours ago
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For each description on the following list, identify the interview type. Next, write down a goal for
For each description on the following list, identify the interview type. Next, write down a goal for each interview. a. Maria is talking with Marco, an apartment complex manager, about her leasing options, move-in date, deposits, and parking...
Posted
16 hours ago
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Get together with a classmate and role-play a career-search interview. As the interviewee, take...
Get together with a classmate and role-play a career-search interview. As the interviewee, take notes during the interview. Then take a few moments to take notes on your notes. Reflect on the note-taking process: Was it effective? Was your...
Posted
21 hours ago
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Showcase website links. The “Links” section of your profile is a good way to provide even more...
Showcase website links. The “Links” section of your profile is a good way to provide even more information to potential employers and to your contacts. If you have blog or a personal website that is business related, include those in the...
Posted
18 hours ago
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1. Reflect on the ethical responsibilities mentioned in the chapter. Using a real-world example from
1. Reflect on the ethical responsibilities mentioned in the chapter. Using a real-world example from your own experience, discuss interviewer and interviewee responsibilities in the specific situation. 2. Select appropriate contact settings. Your...
Posted
18 hours ago
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1. Imagine you are a public relations coordinator for a major pharmaceutical company and you need to
1. Imagine you are a public relations coordinator for a major pharmaceutical company and you need to interview the supervisor of one division about a new program aimed at helping the company “go green.” How would you prepare for the...
Posted
12 hours ago
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Work together with a classmate to practice a performance appraisal interview. Assume the employee’s.
Work together with a classmate to practice a performance appraisal interview. Assume the employee’s performance has been lacking. Write out several questions and role-play the interview, remembering to listen and respond appropriately. Then...
Posted
10 hours ago
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Watch an information-gathering interview on a television program, such as AC 360, 60 Minutes, or...
Watch an information-gathering interview on a television program, such as AC 360, 60 Minutes, or 20/20. Identify the different types of interview questions used in the interview. Also, discuss the question sequencing. Analyze how effectively the...
Posted
13 hours ago
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Think of someone you admire and would like to interview to gain information about the person’s...
Think of someone you admire and would like to interview to gain information about the person’s career path. Write a list of six questions to ask this person, keeping in mind the types of questions discussed in the chapter. Also, pay attention...
Posted
8 hours ago
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Reflect back on your first job interview. In light of what this chapter had to say about the...
Reflect back on your first job interview. In light of what this chapter had to say about the interviewee’s roles, list three things you did incorrectly in that interview, and explain why. Then write down what you would do differently
Posted
yesterday
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Use eye contact. We have a tendency to want to look down at the person on the computer screen when..
Use eye contact. We have a tendency to want to look down at the person on the computer screen when answering questions; however, for the person watching, that view often reveals the top of the head. However, webcams do provide us the opportunity to...
Posted
18 hours ago
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Watch for informality. The relatively informal nature of the video chat can carry over into...
Watch for informality. The relatively informal nature of the video chat can carry over into interviews, and interviewers often don’t communicate with the same level of decorum as they would in a face-to-face setting. Treat this interaction with...
Posted
18 hours ago
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Develop your own negotiation strategy for a potential workplace issue. This can be either a current.
Develop your own negotiation strategy for a potential workplace issue. This can be either a current issue in your own workplace or a created issue. Write down how you would communicate each step of the process for negotiating a win-win solution,...
Posted
18 hours ago
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Take a minute and write down everything that comes to mind when you consider the word negotiation...
Take a minute and write down everything that comes to mind when you consider the word negotiation. Now, examine the list. Referring to the paradigms discussed in the chapter, what does this say about your own perspective when approaching conflict?...
Posted
17 hours ago
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When facing a conflict in the workplace, we often begin the conversation by accusing another person.
When facing a conflict in the workplace, we often begin the conversation by accusing another person. This commonly is done using evaluative “you” language. The first step of the PUGSS model tells us to describe the problem, rather than...
Posted
12 hours ago
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Review the different types of conflict styles discussed in the chapter and decide what type of...
Review the different types of conflict styles discussed in the chapter and decide what type of conflict style you often use. What makes you think so? What kinds of strategies can you use to be more effective in your conflict conversations? Share your...
Posted
13 hours ago
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Don’t have two profiles—one for personal and one for professional. If Facebook learns that you have.
Don’t have two profiles—one for personal and one for professional. If Facebook learns that you have two profiles, they may shut down your account. The lines between personal and professional are blurring. You should be transparent and...
Posted
yesterday
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Identify the cultural value illustrated in each of the following examples. a. Tomas arrives to work.
Identify the cultural value illustrated in each of the following examples. a. Tomas arrives to work on time every day. He appreciates the structure and organization at his office job. He is a rule follower who feels he can be much more productive...
Posted
22 hours ago